Terms of Service

This page informs you of my service regarding a commission or purchase from this site.

Payment

I accept PayPal or check.

Packaging

I take great care in packing my artwork to insure that it reaches you safely. All paintings and framed drawings are wrapped in glassine and craft paper, and shipped in a lined strong box. Unframed drawings are covered with glassine paper, secured between two boards and packaged in a waterproof mailer.

Shipping

All artwork will be fully insured and a tracking number will be supplied at your convenience. You can expect 1-5 days in transit once shipped. If you need your artwork by a specific date I will do my best to accommodate you.

Sales Tax May Apply

I operate out of my studio in Washington. If you are a resident of Washington commissioning or purchasing my artwork, a sales tax will be added to your order.

Returns
If your artwork is damaged in transit, I will request that you send a photo of the damage or send the artwork back (shipping costs will be reimbursed). If any part of the frame or artwork is damaged I will fix, replace or repaint a duplicate of the work for you at no additional charge.

Please contact me immediately at inquiry@TiffanyProthero.com if any damage has occurred.